We here at DonorConnect understand the recovery of organs and tissues from a donor can result in extra restoration, despite taking reasonable precautions during recovery, which can result in additional costs.
Donation should never carry a financial burden for the families of donors. Donor families should never under any circumstances be billed for any charges or costs related to donation. Please do not bill families for any donation-related expenses. We ask that you please bill us for any additional costs donation adds to the funeral process. Please note that there is no reimbursement for trauma-related injuries, surgeries, or autopsy procedures.
Please send us an invoice for these additional costs. You can email the invoice to eileen.spencer@donorconnect.life or fax them to 385-215-2942. If you have additional questions please call our office at 801-521-1755.
